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MLGW News Release
 
MLGW crews working to assess damage, restore power
April 23, 2023

A line of thunderstorms with powerful winds moved through Memphis and Shelby County Saturday night, knocking out power to more than 24,000 Memphis Light, Gas and Water customers.

There are over 10,000 customers currently without power. MLGW crews, contract crews, and 35 tree trimming crews are working to restore outages as quickly and as safely as possible until service is restored to all customers impacted.

To receive current updates on storms and outages, customers are encouraged to sign up for text alerts at mlgw.com/alerts. Customers can report outages and get updates on restoration efforts by using MLGW’s app and our My Account feature. Customers can also call 544-6500 to report outages and get status updates.
Important MLGW contact information for customers:

•  Outage Reporting: 544-6500
•  Emergency: 528-4465 (This number should be treated like 911. Gas leaks, electrical lines down.)
•  Residential Contact Center: 544-6549
•  Online Outage Center: mlgw.com/home/outagecenter

MLGW reminds customers to consider any downed wire to be dangerous and to not touch.

 

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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