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MLGW News Release
MLGW prepares for TVA to re-issue Step 50 Curtailment /Some Residents asked to limit Water Usage
December 23, 2022
The extreme cold temperatures and high demand across the TVA service territory continue to cause a critical power supply situation and low water pressure.
MLGW is preparing for the possibility for TVA to re-issue a Step 50 Curtailment which means that all local power companies are required to drop between 5 and 10 percent of their total electrical load. This is necessary to avoid major outages across the MLGW and other local power companies service areas.
As early as 6 p.m., MLGW may have to reinstitute system wide "rolling blackouts".
This means that service to an area will be interrupted for 30 minutes. Customers may experience outages two to three times a day on average. All customers in MLGW’s service territory could be affected.
Critical facilities such as water pumping stations, sewage treatment plants, hospitals and airports are excluded from these blackouts.
Rolling Blackout Plan
When ordered, temporary outages will begin in the areas of North of Downtown, vicinity of Ben Hooks Library, and North Germantown. If necessary, the next areas affected will be areas near Central Gardens/Midtown, Getwell & 240, South Germantown/Winchester and East Germantown/West Collierville. As needed, we will rotate in 30-minute intervals throughout the rest of the service area. As soon as the Step 50 order is recalled, MLGW will notify customers and restore power.
Water System Update
Residents in Southeastern Memphis and Southeastern Unincorporated Shelby County are currently experiencing low water pressure. Customers in these areas are asked to limit water usage to essential use only until further notice.
We apologize for the inconvenience and appreciate your patience.

MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County.

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