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MLGW News Release
 
Water pressure is increasing across MLGW’s system
January 21, 2024
Customers asked to stop dripping faucets today.

The National Weather Service forecasts temperatures will rise above freezing today. Memphis Light, Gas and Water asks customers to stop dripping water to help raise water pressure. Doing so will help keep 10 million gallons of water in the system. Once water pressure increases to 20 psi (pounds per square inch) MLGW will test water samples so the advisory can be lifted. The utility expects to lift the advisory this week.

MLGW crews are working today to locate and repair water leaks. By Saturday, the utility had identified and fixed more than 41 water mains and at least 4,000 water pipes to customer homes/businesses. MLGW expects more leaks to appear as temperatures rise above freezing. MLGW is responsible for repairing broken water mains and water pipes up to the meter. Property owners are responsible for repairing leaks that start at the property line.

Now that the weather is warming up more customers may notice water leaks in their homes. Customers with leaks should use the main valve in their home to shut off water service. Customers unable to shut off service can call 544-6549 and MLGW will send someone out to shut off water at the street. 
 

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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