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MLGW News Release
 
MLGW addresses frozen pipes
January 17, 2024
Customers encouraged to call emergency line 528-4465

With the increase in temperatures, we are seeing an increase in customer leaks and broken water mains. Property owners of unoccupied property are asked to check their property for leaks, including irrigation systems. Customers are asked to shut off water at the street if leaks are detected. Customers can call 528-4465 if assistance is needed or if they see water coming out of the street, a home or a building.

MLGW crews are repairing known water main breaks. At present, there are six known main breaks. Other crews are working to detect breaks in water mains or along the distribution system. The Fire Department is addressing fire suppression system leaks.
 
As temperatures increase past the freezing point on Wednesday, customers are encouraged to stop or decrease dripping of faucets to help water pressure build throughout the system.
 

 

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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