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MLGW News Release
MLGW Community Offices closed due to weather conditions
February 1, 2023
Memphis Light, Gas and Water Community Offices are closed Thursday, February 2. Normal hours will resume as weather permits.

MLGW’s Call Center will remain open from 8 a.m. until 7 p.m.
Customers can report outages, get updates on restoration efforts, and make payments by using MLGW My Account.

To receive current updates on storms and outages, please sign up for text alerts at

Important MLGW contact information for customers:

•  Outage Reporting: 544-6500
•  Emergency: 528-4465 (This number should be treated like 911. Gas leaks, electrical lines down.)
•  Customer Care Center: 544-6549
•  Online Outage Center:


MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County.

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