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MLGW News Release
MLGW issues a precautionary boil water advisory
January 18, 2024
Memphis Light, Gas and Water has issued a precautionary boil water advisory for southeast and northwest parts of its service area. There are no reports of any impact on water quality, but per regulation, any time water pressure drops below 20 psi, a precautionary boil water advisory is required.

What does this mean? What should I do?

Customers should use bottled or boiled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.  Bring water to a rapid boil, let it boil for one minute and then let it cool before using. Please use water from cold tap to boil.

People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice from their health care providers about drinking water.

For customers with known or suspected lead water service lines (for a map see please allow water to run for 30 seconds before collecting water to boil or use a certified filter.

For more information, please contact MLGW at 320-3950. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.
We apologize for any inconvenience and thank you for your patience while we work to resolve this problem.
Precautionary Boil Water Advisory
January 2024

(effected areas in red)

*click maps for larger images


Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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