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MLGW News Release
MLGW lifts conservation order
January 22, 2024
Effective at 11 a.m., Memphis Light, Gas and Water is lifting its water conservation order as water service and pressures return to normal. Residential, commercial, and industrial customers are no longer required to limit water use. The precautionary boil water advisory is still in effect.

MLGW’s Water Quality Laboratory has started its water supply sampling and testing for quality and clarity. Samples must incubate 18 – 24 hours before results are available. MLGW will send results to the Tennessee Department of Environment and Conservation (TDEC) to confirm water quality meets standards and with TDEC’s approval MLGW can lift the advisory.

Over the past week MLGW has located and repaired more than 56 broken water mains, responded to more than 4,000 customers, residential and commercial, that reported broken pipes and shut off nearly 100 fire suppression systems to keep them from bursting or to help limit the damage from already broken pipes.

As pressure is restored, some MLGW customers may experience discolored water. MLGW asks those customers to let water run until it is clear. Sediment in the water system can cause discoloration.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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