Clear Sky
Current Memphis Weather
MLGW Home Page
Connect with us on Twitter Connect with us on Facebook Read our most recent blog Watch us on YouTube Connect with us on Instagram
Back to Home Page
News... / 
MLGW News Release
Beware of Bitcoin Scam Calls
August 13, 2020
Memphis Light, Gas and Water Division asks customers to be on alert for scam callers threatening to disconnect service unless immediate payment is made by Bitcoin. A technology called “spoofing” can make it look like calls are coming from MLGW, but they are not. Customers who receive these types of calls are urged to hang up on the criminal. 

MLGW temporarily suspended service disconnections in March. Disconnections do not resume until August 24. 

A reminder for customers, MLGW operators will never personally call customers threatening disconnection, ask the customer to pay with Bitcoin, purchase a pre-paid debit card or tell the customer to call back with payment.

Customers who are unsure of their balance can access their MLGW “My Account” any time to check their balance; they can also speak to a Customer Care Agent at (901) 544-6549. 

For more information, see

MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.

follow us on twitter Friend us on facebook Follow our Blog Join our channel on YouTube MLGW on Instagram