Memphis Light, Gas and Water

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Memphis Light, Gas and Water's Web Chat should only be used for Account, Billing and Payment Issues and Services.

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Web Chat Session

                                              Please do not use web chat for emergency, outage and trouble reporting.

                                               MLGW handles emergency, outage and trouble calls 24x7x365 via telephone.

                                               Web Chat Availability: Monday - Friday (9:00 a.m. - 5:00 p.m.)

Important Numbers:

Emergencies (Life-Threatening Situations or Potential Property Damage): (901) 528-4465
Electrical Outages: (901) 544-6500
Stop, Start, Transfer Service: (901) 820-7878, Select Language; Enter Quick Access Code: 2-1-Listen-Select; or use the online form

Service Requests: (901) 820-7878, Select Language; Enter Quick Access Code: 2-2-Listen-Select
Street Light Outages: (901) 820-7878, Select Language; Enter Quick Access Code: 2-1-4; or use the online form