Web Chat should only be used for Account, Billing and Payment Issues and Services.
Please do not use web chat for emergency, outage and trouble reporting.
Emergencies (Life-Threatening Situations or Potential Property Damage): (901) 528-4465
MLGW handles emergency, outage and trouble calls 24x7x365 via telephone.
Web Chat Availability: Monday - Friday (10:00 a.m. - 5:00 p.m.)
Electrical Outages: (901) 544-6500
Service Requests: (901) 820-7878
Select Language; Enter Quick Access Code: 2-2-Listen-Select