Memphis Light, Gas and Water's Mobile Alerts program notifies customers of billing due dates and impending cut-offs via text messaging.

Participants in the MLGW Mobile Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.


NOTE: Customer balances in MLGW Mobile Alerts may not reflect recent payments or adjustments to your account.


Please note the following requirements for participation in MLGW's Mobile Alerts Program.


  • Customer will be responsible for paying any fees charged by their carrier for text messages.
     
  • Do not depend on the Mobile Alert as your primary means for notification. Failure to receive a Mobile Alert will not relieve you of your obligation to pay your MLGW bill in a timely manner.
     
  • If you would like to opt out of the program, return to this screen to select the opt-out option.
     
  • We respect your privacy. All information will only be used in the manner herein described. Memphis Light, Gas and Water will not sell a user's personal information to third parties for any purpose. Memphis Light, Gas and Water may aggregate information on our entire customer base for analysis purposes, but a user's individual personal information will never be sold or provided to any party.

Register for MLGW Mobile Alerts