| 2009-11-03
| MLGW launches MLGW Mobile Alerts program
(November 3, 2009) - Memphis Light, Gas and Water customers can now receive text message mobile notification of billing due dates and possible impending cut-offs. Customers can register for the progra... |
| 2009-10-28
| MLGW receives $5 million federal grant to begin Smart Grid upgrades
(October 27, 2009) - Memphis Light, Gas and Water has received a federal grant to install a communication and control system in the electric grid serving the downtown and medical district areas. The s... |
| 2009-10-21
| Payment arrangements now available through www.mlgw.com
(October 21, 2009) - MLGW customers who have received a cut-off notice can now go to MLGW's Web site and complete an online form to request a payment extension. By requesting an extension the payment ... |
| 2009-10-09
| North Community Office temporarily closing for renovations
(October 9, 2009) - Beginning Thursday, Oct. 15, the Memphis Light, Gas and Water North Community Office at 2424 Summer Avenue will close for renovations that will improve efficiency and convenience i... |
| 2009-09-29
| MLGW's Project MAX celebrates 25 years
(September 29, 2009) - Twenty-five years ago, Memphis Light, Gas and Water Division employees pioneered a program, Project MAX, to help repair and weatherize homes and build wheelchair ramps for low-i... |
| 2009-09-25
| MLGW sponsors energy awareness poster art contest for City and County Schools
(September 25, 2009) - October is National Energy Awareness Month and Memphis Light, Gas and Water Division is sponsoring the annual Energy Awareness Month Poster Contest for Memphis and Shelby County... |
| 2009-09-16
| MLGW's Web site receives national recognition
(September 16, 2009) - Memphis Light, Gas and Water's Web site, www.mlgw.com, has been ranked in the top quartile in the new "E Source 2009 Review of North American Electric and Gas Company Web Sites.... |
| 2009-08-26
| MLGW's Pilot Safety Inspection is underway:
Free appointments through September
(August 26, 2009) - Memphis Light, Gas and Water is now scheduling appointments for pilot light safety inspections. The service is free to all customers prior to October 6 and after December 31.
... |
| 2009-08-06
| Mayor Pro Tem Myron Lowery to address Neighborhood Leaders Conference
(August 6, 2009) - Memphis Mayor Pro Tem Myron Lowery will address Memphis Light, Gas and Water Division's annual Neighborhood Leaders Conference Friday morning, August 7 at 8:45 a.m. The conference w... |
| 2009-07-27
| MLGW hosts Heat Summit to ensure summer safety
(July 27, 2009) - With seven people having already succumbed to heat-related deaths this year and possibly more very hot weather coming, MLGW is hosting a Heat Summit with local health and political o... |
| 2009-07-21
| MLGW Shows More Improvement in Latest J.D. Power Residential Utility Customer Satisfaction Survey
(July 21, 2009) - Memphis Light, Gas and Water Division posted the third best increase in overall score for the South Midsize Region in the latest residential utility customer satisfaction study condu... |
| 2009-06-24
| Weather-Related Moratorium Policy
It is the policy of MLGW to not disconnect any residential accounts for non-payment whenever the following conditions exist:
(a) The forecast wind chill factor will be 32 degree... |
| 2009-06-19
| MLGW Storm Restoration Complete
MLGW completed its storm restoration efforts Friday evening, one week after a devastating storm hit Memphis and Shelby County. By 11 p.m. Friday night, power had been restored to customers who experie... |
| 2009-06-19
| Restoration update: June 19, 10 a.m.
(June 19, 2009) - As MLGW winds down its restoration process from the June 12 storm, about 1,200 MLGW customers remain without power. MLGW and contract crews continue to work around the clock to resto... |
| 2009-06-18
| Restoration update: June 18, 10:30 a.m.
(June 18, 2009) - As of 10:30 a.m. on Thursday, about 4,900 MLGW customers remain without power. Since Friday, MLGW has restored power to approximately 135,000 customers. More than 800 MLGW employees ... |
| 2009-06-17
| Restoration update: June 17, 10 a.m.
(June 17, 2009) - As of 10 a.m. on Wednesday, about 12,000 MLGW customers remain without power. Since Friday, MLGW has restored power to almost 130,000 customers. More than 800 MLGW employees and cont... |
| 2009-06-16
| Restoration update: June 16, 4:30 p.m.
and MLGW I.D. reminder
(June 16, 2009) - As of 4:30 p.m. on Tuesday, about 18,000 MLGW customers remain without power. Since Friday's storm, MLGW has restored power to more than 120,000 customers. More than 800 MLGW employe... |
| 2009-06-16
| MLGW restoration update: June 16, 11:30 a.m.
(June 16, 2009) - As of 11:30 a.m. on Tuesday, about 21,000 MLGW customers remain without power. Since Friday's storm, MLGW has restored power to more than 120,000 customers.
More tha... |
| 2009-06-15
| MLGW restoration update: 5 p.m.
(June 15, 2009) - As of 5 p.m. on Monday, about 33,000 MLGW customers remain without power. Since Friday, MLGW has restored power to more than 107,000 customers.
MLGW crews are contin... |
| 2009-06-15
| MLGW restoration update: June 15, 12:30 p.m.
(June 15, 2009) - As of 12:30 p.m. on Monday, about 35,000 MLGW customers remain without power. Since Friday, MLGW has restored power to nearly 100,000 customers. MLGW crews will continue restoration ... |
| 2009-06-14
| MLGW restoration process moving forward despite Sunday morning storm
(June 14, 2009 - 11 a.m.) - Although MLGW crews made progress restoring outages overnight, storms that moved through early Sunday morning added about 10,000 outages to the number of MLGW customers wit... |
| 2009-06-13
| Restoration Update
(June 13, 2009 - 7:00 p.m.) - MLGW crews have made significant progress today in restoring power to customers affected by last night's storm. The current number of customers without power is down to a... |
| 2009-06-13
| Restoration process underway -
Nearly 30,000 customers restored -
At least one week before all power is restored
(June 13, 2009 - 11 a.m.) - Memphis Light, Gas and Water crews are working to restore power to more than 130,000 customers that lost power after strong winds and thunderstorms moved through Memphis an... |
| 2009-06-05
| 5th Circuit Court of Appeals rules in MLGW's favor regarding water rights
(June 5, 2009) - The 5th Circuit Court of Appeals upheld MLGW's victory in a federal lawsuit filed by the State of Mississippi regarding the use of underground aquifer - the source of Memphis' drinkin... |
| 2009-05-29
| MLGW's Claxton appointed US Magistrate for West Tennessee
(May 29, 2009) - MLGW Vice President of Human Resources Charmiane G. Claxton has been appointed a United States Magistrate Judge for West Tennessee. She had been with MLGW since January of 2009.
... |
| 2009-05-15
| News Link: TVA To Reduce Fuel Cost Adjustment for Third Straight Quarter in July
(May 15, 2009) - TVA today announced that the quarterly fuel cost adjustment will decrease for the third straight quarter for billing periods beginning July 1. This decrease, in addition to reductions... |
| 2009-04-16
| MLGW bills are among the Nation's lowest despite fluctuations in TVA rates
(April 16, 2009) - In the winter, when utility bills can be at their highest, Memphis residents still have, on average, one of the lowest monthly residential utility bills in the nation.
... |
| 2009-04-09
| TVA rate decrease to lower average MLGW bills
The average MLGW customer can expect to see a decrease of approximately $5 to $6 in their electric bills compared to the first quarter of 2009. The seven percent rate decrease in TVA's fuel cost adjus... |
| 2009-04-06
| MLGW among 60 utilities honored with national award for reliable electric operations
For the second time in four years, Memphis Light, Gas and Water has earned the American Public Power Association's (APPA) Reliable Public Power Provider (RP3) recognition for providing consumers with ... |
| 2009-03-27
| Poplar Ave. lane closures scheduled for next two weeks
(March 27, 2009) - Memphis Light, Gas and Water will begin work in the Westbound lanes of Poplar at Pauline to install underground lines for the new Le Bonheur Children's Medical Center expansion. Wor... |
| 2009-03-05
| Customer Care Center to keep extended hours during the month of March
(March 5, 2009) - Memphis Light, Gas and Water's Customer Care Center will continue their extended hours through the month of March. The extended hours started January 31 and will now end on March 31.... |
| 2009-03-04
| Get Smart with Energy Use and win $1,000 in utilities at March 11 EnergySmart Memphis event
(March 3, 2009) - Memphis Light, Gas and Water will take to the stage at the Orpheum Wednesday, March 11, from 11 a.m. to 12:30 p.m. to present a public energy-saving program to Memphis and Shelby Cou... |
| 2009-02-25
| MLGW delegation goes to Washington
(February 25, 2009) - Today, MLGW President Jerry Collins, General Counsel Cheryl Patterson and Controller Dana Jeanes visited the offices of Congressmen Cohen and Tanner. Topics covered included full... |
| 2009-02-19
| Survey says Memphis has lowest water/wastewater rates
(February 19, 2009) Memphians pay the lowest combined water and wastewater rates of nearly 30 U.S. cities, according to the newly-released 2009 report o... |
| 2009-02-05
| MLGW Announces Art Contest Winners
This year, MLGW created a poster contest for Memphis City School students. The theme was "Saving Energy." Every MCS art teacher received information on the contest. We received 44 entries from five di... |
| 2009-01-30
| Customer Care Center to extend
hours for the month of February
(January 30, 2009) - Starting Saturday, January 31 and ending February 28, 2009, Memphis Light, Gas and Water's Customer Care Center will be open on Saturdays from 9 a.m. to 5 p.m. Live operators will... |
| 2009-01-30
| Annual Moratorium Ends, Help Available to MLGW Customers
(January 30, 2009) - MLGW's Annual Moratorium for residential customers ended on
Wednesday, Jan. 14. Each year, MLGW defers cutoffs for nonpayment for
all residential customers between December 15 a... |
| 2009-01-30
| Three MLGW crews travel to Kentucky to assist with power restoration efforts
(January 30, 2009) - This morning, a convoy of 12 MLGW trucks left the North Service Center on Tupelo and began the three-hour drive to Mayfield, KY, a city rendered powerless by this week's snow and ... |
| 2009-01-29
| MLGW delays cutoffs in extreme temperatures
(January 29, 2009) - As Memphians are experiencing below normal temperatures, MLGW wants to remind customers that if the WIND CHILL is predicted to be at or below 32 degree Fahrenheit during a 24-hour... |
| 2009-01-25
| News Link: WREG's Winter Weather Energy Tips
(January 25, 2009) - When it's cold outside the first thing most people do is turn up the heat but MLGW spokesperson Chris Stanley says think twice beforing adjusting the thermostat.
"Turn that the... |
| 2009-01-23
| Board a bus to learn about energy conservation as MLGW presents Community Conservation Days
(January 23, 2009) - MATA busses will be in front of MLGW community offices today from 11 a.m. to 1 p.m. to show MLGW customers how to save on their utility bill. The free seminar, the first of severa... |
| 2009-01-16
| MLGW shuts down water pump to ensure water quality
(January 16, 2009) -
Memphis Light, Gas and Water Division water quality testing revealed - for the first time - trace amounts of Benzene and other compounds in tap water that originated from the Al... |
| 2008-12-03
| An alert customer thwarts another imposter posing as an MLGW employee
(December 3, 2008) - For the second time in less than a week, an alert customer thwarted an imposter who posed as an MLGW employee.
The latest incident occurred recently in East Memphis, where a ... |
| 2008-11-07
| MLGW and EPA work to create environmentally friendly electric grid
(November 7, 2008) - Memphis will have a more environmentally friendly
electric system upon completion of an agreement with the Environmental
Protection Agency (EPA) to remove Polychlorinated biphen... |
| 2008-11-04
| MLGW presents 2009 budget to City Council: Highlights include no MLGW rate increases,
investment in community and reliability
(November 4, 2008) - MLGW presented its 2009 budget to the MLGW committee of the Memphis City Council on Tuesday. The $2 billion budget does not call for any MLGW rate increases while increasing budge... |
| 2008-10-31
| News Link: WMC-TV's The Investigators: Vampire Appliances
(October 31, 2008) - WMC-TV's The Investigators: Vampire Appliances shows you how to simply unplug a few of your appliances when you're not using them and put cash back in your pocket. Few people have... |
| 2008-10-30
| News Link: FOX13 Money Problem Solvers: Slash Your Utility Bill
(October 30, 2008) - FOX13's Money Problem Solvers shows you what you can do to save as much as 50 percent on your yearly energy bill. MLGW is the largest three-service public power utility in the nat... |
| 2008-10-23
| MLGW to host church business seminar
(October 23, 2008) - Memphis Light, Gas and Water will present a church business conference in November. The Business of Being a Church Conference, a hands-on, educational seminar for ministers and ad... |
| 2008-10-09
| MLGW Community Conservation Day
(October 9, 2008) - While MLGW employees will be at 38 Exxon On the Run Stores in Shelby County on October 10, President Jerry Collins will join TVA and Exxon officials to greet customers at the store... |
| 2008-10-07
| MLGW, Exxon On The Run, and TVA team up for Community Conservation Day
(October 7, 2008) - With costs rising in virtually all sectors of the energy market, a new push is on to ensure that customers are using energy wisely and getting the most for their energy dollar. To... |
| 2008-09-26
| New J.D. Power study shows MLGW most improved utility in overall customer satisfaction
A study released this week by J.D. Power and Associates shows Memphis Light, Gas and Water has made significant improvement in customer satisfaction. The "2008 Gas Utility Residential Customer Satisfa... |
| 2008-09-25
| News Link: Memphis Business Journal - Memphis posts lowest water and sewer costs in the nation
Link to the Memphis Business Journal's recent article cites Memphis having the lowest combined water rates in the country, at a time when national costs have risen. The article's findings are b... |
| 2008-09-19
| MLGW accepting appointments for pilot safety inspections
As cooler temperatures begin to arrive in the Mid-South, MLGW is offering natural gas safety and pilot light-up inspections for customers between now and Sept. 30 at no charge. After Sept. 30, the ins... |
| 2008-09-02
| News Link: Energy Information Administration's Short-Term Energy Outlook
The Energy Information Administration has released its latest natural gas forecast for this winter. The forecast is updated regularly. Memphis is in the East South Central region.
MLGW is ... |
| 2008-08-21
| MLGW Board of Commissioners votes to pay legal bills of former President & CEO Joseph Lee
The Memphis Light, Gas and Water Board of Commissioners Thursday voted to reimburse former MLGW President & CEO Joseph Lee, III $489,861.48 in legal and related expenses occurred during a Federal inv... |
| 2008-08-20
| News Link: Chattanooga Times Free Press - Tennessee Valley: Memphis distributor asks TVA for rate delay
Chattanooga Times Free Press article concerning the TVA rate increase. MLGW was the only distributor in the TVA system to speak against the base rate increase, with MLGW President and CEO Jerry... |
| 2008-08-20
| TVA Board approves rate change
effective October 1
The Tennessee Valley Authority (TVA) Board today approved a 17 percent increase in TVA's Fuel Cost Adjustment (FCA), a portion of the rates TVA charges to 159 utility distributors in the Tennessee Val... |
| 2008-08-20
| Comments made by MLGW President & CEO Jerry Collins at the TVA's Board Meeting
Good morning. My name is Jerry Collins and I am the President and CEO of Memphis Light, Gas and Water Division.
As you know, MLGW is TVA’s largest customer. We send TVA almost $1 billion dollars an... |
| 2008-08-18
| New Jacksonville survey shows MLGW rates among lowest in the nation
Jacksonville Energy Authority released a July 2008 survey of electric rates for major utilities across the country. The survey showed that MLGW customers have some of the lowest rates in the nation.
... |
| 2008-08-13
| Governor Bredesen, Energy Policy Task Force to visit MLGW August 15
Tennessee Governor Phil Bredesen and the Governor's Energy Policy Task Force will meet at the Memphis Light, Gas and Water Administration Building, Friday, August 15. The meeting will begin at 9 am an... |
| 2008-08-07
| TVA announces plans to raise electricity prices
Tennessee Valley Authority President and CEO Tom Kilgore announced yesterday that the utility wholesaler plans to have a 10 to 20 percent increase in the Fuel Cost Adjustment (FCA), a portion of the r... |
| 2008-07-30
| MLGW hosts Neighborhood Leaders Conference aimed at building stronger neighborhoods
Youth activities, "going green," programs for seniors, grants and reverse mortgages are just a few of the community-related topics that will be addressed in a conference for neighborhood leaders hoste... |
| 2008-07-21
| MLGW delivers cool blessings to needy families struggling with high temperatures
For the second consecutive year, Memphis Light, Gas and Water Division is giving fans and air conditioning window units to seniors and needy families to help them cope with high temperatures.
M... |
| 2008-07-16
| Survey results fuel MLGW's eagerness to regain customer service leadership
MLGW is eagerly working to reverse a trend revealed in the 2008 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Survey. The study ranks MLGW last among medium-sized utilit... |
| 2008-07-10
| MLGW meets challenge of rising national energy costs
For the last decade, customers across the nation, including MLGW customers, have felt the steady drumbeat of rising heating costs as the price for residential U.S. natural gas has nearly doubled. Acco... |
| 2008-06-23
| Bond ratings agencies base strong credit ratings on MLGW's "stable outlook."
Memphis Light, Gas and Water Division's strong financial fundamentals were recently reaffirmed by Standard & Poor's Rating Services and Fitch Ratings.
Citing a stable outlook, S&P upgraded its rati... |
| 2008-06-17
| MLGW redesigns home page: Emphasis on easy navigation and new added features
Memphis Light, Gas and Water has introduced a new, more user-friendly main page design for its Web site, mlgw.com. The new features allow for quick customer access of utility information. Through focu... |
| 2008-05-21
| News Link: Sacramento, California - The Sacramento Bee - Plug-in hybrids
Memphis Light, Gas and Water is a proud partner in Plug-In Memphis; one of many Plug-In partners working together to help build a market for vehicles that help:
Reduce air pollution
... |
| 2008-05-14
| MLGW strengthens residency policy, reviews information on employee residency
On Thursday, May 15, the MLGW Board of Commissioners is expected to approve the minutes of the May 1, 2008 board meeting. As a result, a new residency policy will become effective immediately at MLGW.... |
| 2008-04-17
| MLGW spreads the word to customers about being Energy Smart
In conjunction with TVA, Memphis Light, Gas and Water Division has launched a community-based, pilot program called EnergySmart Memphis.
The premise of this pilot program is to get MLGW custome... |
| 2008-04-11
| Mayor's utility assistance program calls should be directed to City
Memphis Mayor Willie W. Herenton announced Tuesday $2.5 million in utility assistance for City of Memphis residents struggling to pay their utility bill. Those funds are distributed by the City of Mem... |
| 2008-03-28
| Customer Care Center changing hours;
New automated menu offers faster service
MLGW's Customer Care Center is adjusting the hours live operators are available to assist customers. Beginning Monday, March 31 the call center will be open Monday through Friday from 7 a.m. until 8 p... |
| 2008-03-24
| MLGW gives MCS students insight into careers in public utilities
Memphis Light, Gas and Water employees are showing Memphis City School students the power of a career in public utilities as part of the "MLGW Goes to School" program during the week of March 24-28.
... |
| 2008-03-11
| Jacksonville survey shows MLGW rates are among lowest in the nation
A 2008 Jacksonville Energy Authority (JEA) survey of residential electric rates from 55 public and private utilities shows that MLGW customers pay some of the lowest rates in the nation. Of the 55 uti... |
| 2008-02-27
| MLGW launches new blog:
'Bird on a Wire' to provide a convenient forum for customers to learn about MLGW
MLGW customers have a new way to connect to the utility. The Division has launched a new blog, 'Bird on a Wire' (mlgw.blogspot.com).
In development since August 2007, 'Bird on a Wire' is a comm... |
| 2008-02-11
| MLGW completes restoration effort in Hickory Hill
(February 11, 2008, 12:30 p.m.) MLGW completed its restoration efforts in the Hickory Hill area Sunday evening, five days after a deadly storm made its way through Shelby County and other parts of the... |
| 2008-02-09
| MLGW makes overnight progress in Hickory Hill area:
Only 100 customers without power
(February 9, 2008, 9 a.m.) — Following significant repairs to MLGW’s Hickory Hill substation yesterday that allowed the utility to energize the facility and bring power to residents and businesse... |
| 2008-02-08
| MLGW continues restoration work: Significant progress expected this weekend
(February 8, 2008, 4:00 p.m.) MLGW continued to work to restore power to customers affected by Tuesday’s storms. Although about 1,600 remained without power Friday, MLGW crews are expected to make sig... |
| 2008-02-06
| MLGW provides afternoon restoration update:
More than 53,000 customers restored
(Feb. 6, 2008- 3:45 p.m.) MLGW crews have continued to make steady progress in restoring power to customers in Shelby County following Tuesday's severe weather. Approximately 10,900 customers remain w... |
| 2008-02-05
| MLGW begins restoration to damaged infrastructure
(Feb. 5, 2008-10 p.m.) Severe weather moving through the Memphis metropolitan area and Shelby County in the early evening hours has caused scattered power outages across the area. Memphis Light, Gas a... |
| 2008-01-31
| MLGW donates heaters and electric blankets
Memphis Light, Gas and Water Division is continuing its effort to help customers in need stay warm during the winter. Beginning January 31, MLGW will give 150 space heaters and 50 electric blankets—ea... |
| 2008-01-03
| MLGW Board elects new chair
The MLGW Board of Commissioners Thursday unanimously elected Commissioners V. Lynn Evans and William Taylor as chairman and vice chairman, respectively, for 2008-2009.
Evans, who previ... |
