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eScore enables homeowners to follow a clear path to make their home a 10 – its most energy efficient.

The program enables participants to make improvements at their own pace, while also increasing home comfort, saving money, connecting with quality contractors and receiving
assurance that the work is done right.

How eScore works

  • Watch the eScore video above for a glimpse at how you can benefit from eScore. 
  • Homeowner registers for eScore:

    - Online at  (check out the eSchool videos for great details) or
           - By calling 1-855-237-2673, Monday through Friday, 8:00 a.m. to 6:00 p.m.
  • Homeowner chooses participation path:
    • Learn what energy improvements will be most effective by requesting an eScore evaluation on the home for a non-refundable $75 fee
    • Use the eScore portal ( to find contractors through the Quality Contractor Network (QCN) to perform energy improvements already identified.
  • QCN member performs the recommended qualified energy efficiency improvement(s). 
  • An inspection is scheduled with the participant to ensure the qualified energy efficiency improvement(s) was installed properly. 
  • An eScore Evaluation is then performed during the inspection process.
  • The participant receives:

      -eScorecard that ranks the home from 1-10 (10 being the most efficient)

      -eScore Report with photos

      -Expert consultation from the TVA-certified energy advisor.

  • Repeat the process as you are ready to make additional energy improvements to boost your home’s energy efficiency and comfort level. 
 Participation Requirements:
  • Home must be an existing single family home served by MLGW.
  • Home must have had permanent electric service for a minimum of one year.
  • Home must have its own electricity meter.
  • For rental properties, landlord and tenant must sign the Participation Agreement in order for a tenant to participate.
  • Participant understands that a follow-up inspection will be performed on the improvement.
  • If any heating system, water heating, or appliance uses propane or natural gas as the fuel source, or if the home has an attached garage, then the home shall have operating carbon monoxide (CO) monitor(s).  The monitors must be present and operating before improvements are inspected.
How do I find a contractor?

You can access the eScore Portal to find contractors eligible to install recommended  energy efficiency improvement(s) at your home.