MLGW understands that a government shutdown can create unexpected financial challenges for many of our customers. If you’re being affected, please don’t wait—reach out to us. We’re here to help with flexible payment options and resources to keep your utilities connected during this difficult time.

Contact our Customer Care Center at 901-544-6549 or click the residential tab for information about available assistance programs.

MLGW Stands with Customers Facing Hardship Amid Federal Shutdown

November 3, 2025

For 87 years, MLGW has stood with its customers through every challenge. Today is no different. As many face financial strain as a result of the federal shutdown which has affected the SNAP and LIHEAP programs, as well as those who have been furloughed, , we understand the impact this has on families across our community.

In response,, MLGW proactively offered relief programs to assist customers beginning last week. The list of assistance available can be found at mlgw.com/utiltyassistance. MLGWwill also extend community office hours as needed to ensure customers receive the support they need. We are committed to being a reliable partner during this difficult time.

For assistance, customers can call the MLGW Customer Care Center at 901-544-6549 or visit our Lamar, Millington and Downtown community offices for help.