UTILITY ASSISTANCE COMMUNITY RESOURCES
Shelby County Community Services Agency (CSA)Low-Income Home Energy Assistance Program
Through the Low-Income Home Energy Assistance Program (LIHEAP) eligible households can receive up to $1000 once per program year. To qualify for Regular Assistance, you must be a resident of Shelby County with income at or below 150% Federal Poverty Guidelines and an active utility account. If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. To qualify, ONE of the below must also apply to your household:
- At least one household member is 60 years of age or over or;
- At least one household member is 5 years of age or younger;
- At least one household member has a disability or;
- The household has experienced an uncontrollable circumstance
You can apply online at https://shelbycountycsa.org/en/energy-assistance
Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200.
City of Memphis Utility Assistance
Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills.
You may qualify if: Your household income does not exceed 130% of Federal Poverty Guidelines; you are an existing client of the Tennessee Department of Human Services (DHS) and/or you have experienced financial, health or military deployment-related hardship within the last six months.
In addition, you must also live in Memphis, have the utilities in your or your spouse’s name, have a combined household income that does not exceed 130% of the established federal poverty income level, and have a current MLGW cut-off notice. Review the electronic flyer for full details.
The Millington Crisis Center Ministry offers emergency utility assistance for Millington residents when funding is available. Contact them at 872-4357.
Referrals and Information
2-1-1 – Call 2-1-1 for social service referrals, including housing, medical and utility assistance.
United Way of the Mid-South – Call UW’s Driving the Dream Call Center for resource referrals, including housing, medical and utility assistance. Contact United Way at (844) 444-4211
*MLGW provides this community assistance listing as a service to its customers. Funding is subject to availability and eligibility requirements may change.