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Payment and Assistance Programs

We realize that our customers sometimes have extenuating circumstances that prevent the timely payment of utility bills. To help ease this burden, we've developed many payment and assistance programs, as well as extension policies.

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MLGW's Summer-One Stop

Latest News

Site Selection Names MLGW One of Top 10 Utilities for Economic Development
2010-09-07(September 7, 2010) - Memphis Light, Gas and Water Division has been identified as one of the top 10 performing utilities in the nation for economic development, according to Site Selection magazine. MLGW also made Site Selection's Top 10 list in 2000 and... read more of this story

Pilot Light-Up Inspection Scheduling Underway
2010-08-19(August 19, 2010) - Memphis Light, Gas and Water Division customers can schedule appointments for pilot light-up inspections by calling 820-7878. The service is free to all customers prior to October 5 and after December 31.

By calling 820-787... read more of this story

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September 16, 2010
MLGW President's Briefing (1:30 p.m.)
MLGW Board of Commissioners Meeting (3:00 p.m.)
at location: MLGW Administration Building

October 6, 2010
Conservation Day
Locations: MLGW Community offices (except Millington)
Time: 11:00 - 1:00

October 7, 2010
MLGW President's Briefing (1:30 p.m.)
MLGW Board of Commissioners Meeting (3:00 p.m.)
at location: MLGW Administration Building

October 21, 2010
MLGW President's Briefing (1:30 p.m.)
MLGW Board of Commissioners Meeting (3:00 p.m.)
at location: MLGW Administration Building

Contact Info

To start, stop or transfer service: (901) 820-7878

To report emergencies, please call: (901) 528-4465

For billing-related questions, payment arrangements, balance inquiries and all other requests: (901) 544-MLGW (6549)

- Contact Us

- Billing-Related Feedback form

- Report a Streetlight or Leased Outdoor Light Outage

- View more contact information