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ALERT: MLGW Now offers the convenience of Credit and Debit card payments at no charge. Please note that only Residential Accounts can be paid with Credit and Debit cards.
Electronic Bill Payment & Information Service
  • View Bill
  • Make Payments
  • View Payment
  • Analyze Charges
  • Explore Usage
  • Find Ways to Save
Go green and elect paperless eBilling

Payment and Assistance Programs

We realize that our customers sometimes have extenuating circumstances that prevent the timely payment of utility bills. To help ease this burden, we've developed many payment and assistance programs, as well as extension policies.

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MLGW iPhone App now available on iTunes App Store

Watch the latest edition of Memphis Energized


Residential Account, Billing, Payment and Reconnection Services: (901) 544-6549

Residential Start/Transfer/Stop Utility Services: (901) 820-7878

Mondays - Fridays from 7 a.m. to 7 p.m.

Latest News

Temporary Road Closure
2012-01-27Memphis Light, Gas and Water Division crews will be working at Hernando and Whitmore Roads to repair a water main, beginning on Monday, Jan. 30. This work will require the closure of Hernando Road from Alcy Road to Norris Road and is expected to take appr... read more of this story

Here's How: Winter Conservation
2012-01-04At MLGW, our purchasing strategy helps to secure reliable delivery of natural gas at the best rates possible. However, you can also play a role in the amount you'll pay for your winter heating needs. The two most significant factors in your heating bill a... read more of this story

> Read more news

Events and Board Meetings Schedule

February 2, 2012
Pension Board Meeting (10:00 a.m.)
OPEB Investment Committee Meeting (11:00 a.m.)
MLGW President's Briefing (1:30 p.m.) - Agenda
MLGW Board of Commissioners Meeting (3:00 p.m.) - Agenda
at location: MLGW Administration Building
Live Streaming

February 16, 2012
MLGW President's Briefing (1:30 p.m.)
MLGW Board of Commissioners Meeting (3:00 p.m.)
at location: MLGW Administration Building

Contact Info

To start, stop or transfer service: (901) 820-7878

To report emergencies, please call: (901) 528-4465

For billing-related questions, payment arrangements, balance inquiries and all other requests: (901) 544-MLGW (6549)

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