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Residential
Residential : CUSTOMER SERVICE


Contacting MLGW
  • General Contact Information
  • Report An Emergency
  • Report An Outage
  • Report A Streetlight Outage
  • MLGW Offices and Hours
  • Important Phone Numbers/E-mails
  • General Feedback Form
  • Billing Questions Form
  • Employee Report Form

    Assistance Programs
  • Plus-1
  • OnTrack
  • Budget Billing
  • Auto Pay
  • Gift Of Comfort
  • Winter Moratorium

    MLGW Rates
  • Current Residential Rates
  • Archived Residential Rates
  • How To Pay Your Bill
  • My Account
  • General Bill Payment Information
  • Pay Your Bill Online
  • Payment Arrangements
  • Information About Your Bill
  • Exxon Payment Locations
  • MLGW's Authorized Paying Agents

    Request Service
  • Start Service
  • Stop Service
  • Transfer Service

    Energy-Saving Tools
  • Home eValuation
  • Home Check-Up
  • Energy-Saving Calculators
  • Summer Energy-Saving Tips
  • Water-Saving Tips

    Information
  • Brochures and Publications
  • Board Meeting Minutes
  • Job Opportunities
  • Latest MLGW News
  • Customers Bill of Rights



  • Memphis Light, Gas and Water is the nation’s largest three-service municipal utility, serving more than 420,000 customers. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas and water service.


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