MLGW logo
Commercial
Commercial : DOING BUSINESS WITH US : CUSTOMER CONNECTIONS

MLGW's Customer Connections Department is set up to specifically handle the utility needs for homebuilders, developers and commercial contractors. The department manages all customer utility requests from the project's conception through construction to provide reliable, cost-effective utility design. Below is a list of each area distinctively organized to meet all of our customers' design requests. Please click on each link to learn more about each area and to find helpful online forms and information that will help you through our utility request process.

  • Builder Services Center - Functions as the single point of contact for all residential and commercial builders. All utility service requests for homebuilders, commercial contractors and existing customers are initiated in this area.

  • Land and Mapping - Functions as the single point of contact for customers that need to obtain property or service addresses. Address Certificates are provided to customers for proof of address and for obtaining permits from code enforcement agencies.

  • Residential Engineering - Functions as the single point of contact for all residential developers. All utility service requests for subdivisions, apartments, private developments, ect. are initiated in this area.

  • Customer Engineering - Functions as the design area for residential and commercial service requests. Responsibilities include, but are not limited to, new commercial and residential service, added load requests, as well as relocation of existing utilities.


    Common Online Information:

  • Work Request Status Query (use this link to check on status of job - must have WR number available)

  • Electric Service Policy Manual pdf (180k)
  • 2009 Electric Schedule of Charges pdf (44K)
  • Gas Service Policy Manual pdf (74K)
  • 2009 Gas Schedule of Charges pdf (52K)
  • Water Service Policy Manual pdf (174K)
  • 2009 Water Schedule of Charges pdf (62K)
  • MLGW Incentives for Development and Building pdf (28K)



  • EcoBUILD is a voluntary "green building" program created by Memphis Light, Gas and Water to stimulate energy and environmental awareness through the promotion and use of energy-efficient and environmentally-friendly technology, materials and techniques in new construction.

    MLGW developed a set of EcoBUILD construction standards that exceed local building codes and common building practices. By following these guidelines, builders can construct single-family and multi-family homes that use less energy and water, while providing greater occupant comfort. "




    back to top


  • © 2009 Memphis Light, Gas and Water Division. All Rights Reserved.


    MLGW logo